This help-page is for those candidates who have encountered some difficulty in sending us their resume or curriculum vitae (CV) and for those candidates who would prefer to send their resumes by some other means. We believe we have a reasonable solution here for nearly every possible problem or concern. It is useful for you to read this page in its entirety, but if you prefer, click on to the topic that concerns you.

 

"COPY and PASTE" or "SEND RESUME" not functioning properly

Prefer To Send Resume by FAX or MAIL or EMAIL Formatted Document

What is a Resume?

Other Problems

You filled in the application boxes on the ART form, but when you came to the resume box, you were not able to copy and paste your resume

a) A common reason for this is that you did not first put your cursor into the resume/ CV box and click. Just hovering over the area will not paste your text into the box, even if you use CTRL + V.  

Before beginning the paste command you must physically place the cursor at the beginning  of the resume/ CV box (upper left hand corner) and click. Then you may paste your resume into the box by pressing the "CTRL" button, and while still continuing to press it, you then press "V".  If you do not see your resume, we will not see your resume, so please do not then press the "Send to ART" button. If we only receive an application we will not be able to contact you about any jobs. The application is a very helpful addendum to your resume but it does not replace it. Cover letters are not acceptable as replacements for resumes.

b) Possibly, y ou are unfamiliar with the COPY and PASTE commands on your personal computer and you might not be inputting the keys in the correct order, resulting in either no response or the wrong data being pasted.

Copy and Paste is one of the most commonly used and perhaps the single most valuable computer command besides the "save as" command, because it allows you to copy data from one program or location and to place it into another program or location. We will show you how to COPY and PASTE on your PC. Apple Macs work very similarly with the Command button rather than CTRL, although they use different terminology. (Apple  users please consult your computer's help files, but read below first because the principle is the same.) First, select all your resume by pressing CTRL and keeping it down when you press A. Your text should now be highlighted (selected). Now, to Copy, while pressing down CTRL and keeping it down, press C. Now go to the box in the application form. Click onto it with your cursor. Now press CTRL and, keeping it down, press V. IT should be pasted. For step-by-step pictures showing how to Copy and Paste, click here.

c) Your browser settings might need to be changed.

Netscape, Mozilla and Firefox allow copy and paste at all times, but Internet Explorer allows you to turn "copy and paste" off in the Security Settings options. If you have Internet Explorer 5, go to Tools and click "Internet Options." Then click the "Security" tab." Then click the security setting called "Internet." Then click the "Custom Level" tab. Then look for "Miscellaneous." Where it asks about allowing "drag and drop" and "copy and pasting" of files in the browser, choose "enable." Then press OK. If you are using MSIE 4, look for the "Internet Options" choice on one of the main menus and follow the same instructions.

d)  If you are getting "Error" messages when you press the "Send to ART" button or if nothing happens it might be that your computer needs to be restarted or your ISP is experiencing network difficulties.

You might have been using your machine for a long time and its memory is low and it cannot load two programs simultaneously and/ or copy and paste. Or your computer's memory is low and your browser buttons are not working properly. Our servers are generally extremely reliable. Over a thousand people come to our site every day and the same page that you see as an "error" is seen or utilized by many others without incident. We do not use Java or ActiveX to make our resume/ application forms work. These pages are long and might take time to load in a browser with a slow connection, but they should work properly in most browsers and configurations.Try restarting or bookmark us and come back later, when your network is working smoother.

 

 

Your Application Page does not have a Resume box or a "SEND to ART" button.

IMPORTANT: If you keep pressing the Reload Button on your browser and you are not seeing a resume box and/ or "SEND" button at the bottom of the page:

What probably happened is that the application page did not load completely in your computer's browser. This can happen on any page on the internet at any time for any number of reasons, but typically it is due to the user's computer not having sufficient memory to load the pages or images completely. This might have occurred after a long websurfing session. Secondarily it could be due to a very slow or erratic internet connection. If the latter is the case, you might wish to contact your ISP or telephone company.

If the issue is computer memory related, what you need to do is to:
1) restart your computer, thereby refreshening the memory.

2) start your internet connection

3) open your browser, but do not go to the ART site yet.

4) empty your browser's Cache, which might contain an incompletely loaded and unusable copy of the ART page. To empty your cache,
a) in Netscape: go to EDIT>PREFERENCES>ADVANCED>CACHE, and push the tab "Clear Disk Cache" and "Clear Memory Cache."
b) in Internet Explorer: go to TOOLS>INTERNET OPTIONS>DELETE FILES>Delete all offline content, and choose OK. (But do not do this in the odd event that you want to keep stored on your hard drive websurfed pages or images stored in your Temporary Internet Files directory. Most users would consider files stored in this folder junk, but you might not. Your pressing "OK" will delete those files permanently.)

5) close Netscape or Internet Explorer. (When you reopen your browser, usually your new settings will take effect.) There is no need to restart your computer or turn off your internet connection.

6)Now relaunch Netscape or MS Internet Explorer and go to http://www.atlanticresearch.com/candidates/resume.htm . Follow the instructions from there.

7) When you have found the correct application form appropriate for your career field, let it load fully. Do not press a stop button or any other button while it is loading. It is long, so it takes a while. Make certain that there is a button at the bottom of the form that says "SEND to ART" or something similar. If you do not see a resume box and a send button, do not fill out the application.

8)If the resume box and Send button are present on the page you see, first Copy and paste your resume into the box. Then, if that works out OK, fill in the application form. When you are finished, press the send button. If it worked correctly, you should be then sent to this page: http://www.atlanticresearch.com/candidates/thanks.htm

9) If you are unable to copy and paste your resume into the resume box, there is nothing wrong with our form. The likelihood might be that you are using Internet Explorer and have set one of your options to not permit Copy and paste. The easiest solution is to use Netscape instead of MSIE, but if you only can use MSIE, then you must go back to TOOLS, Internet Options, and change your settings to permit copy and paste. (If you aren't sure what buttons or settings to choose here, it is best to ask others for specific instructions to fit your specific needs.)

10) If, after or before all this, in the odd event that somehow when you go to the right ART application page for your career, your browser still serves up the same broken page as before, here are other solutions:
a) in your browser, simultaneously press the CTRL button and the RELOAD button or
b) go back to http://www.atlanticresearch.com/candidates/resume.htm and choose a DIFFERENT page. Since humans read all applications, ultimately, nobody can pick a "wrong" category. Your resume will be processed correctly even if you choose the wrong category.
c) try a different computer
d) try a different dialup phone number or different ISP
e) try another time (when your phone lines or ISP network is clearer)
 




You do not have a computer to write your resume electronically or to view the internet.

 A friend might have told you about us and printed out this page along with others to help you in your career. Employers increasingly are preferring resumes to be emailed via their own online forms (systems very similar to ours) or they want email resumes, preferably in plain text to avoid the spread of computer viruses. Faxed resumes are generally more of a problem to file and search, and for some companies, faxed resumes still appear on thermal paper whose color fades out. If you do not have a computer or computer skills, seriously consider either asking a friend or family member for help,  or you might choose an inexpensive business services center, library or hourly rentable PC room. Since your job search is an investment in your career, you should consider getting an electronic version of your resume ready to send as requested, even if you have to pay a service to do it for you.

For information on how to store and send your resume on websites on the internet without your owning a computer, please read below.
 

You do not want to copy and paste your resume into our application box either because your resume is on another computer or because you want to preserve electronic-unfriendly resume formatting.

 Sorry, but we can only accept internet-originated resumes by this online form. If you are concerned about "ugly formatting" or "garbled formatting," don't worry, because when copied and pasted resumes and applications are processed, our Human Resources Department reformats them correctly into attractive Word documents.So consider some alternatives:

a) If your resume is on a word processor elsewhere, perhaps you can have someone at that location email you your resume. If that isn't possible, you could email your resume yourself to your other location or bring it on a floppy disk and come back to us at another time.

b) If you would like to type your resume into our application's resume box, make carriage returns (press "ENTER" or "RETURN") at the end of each line in your resume.

c) If you are at a library or on a computer that does not have a word processor and you cannot call up your resume to copy and paste it into our form.  Try this: First, get a free online web-based email service, such as yahoo.com, hotmail.com, gmail.com, etc. With such an account, you can send and receive email from nearly any computer hooked up to the internet. Next, from a computer that has a word processor, email your resume to your internet-based email account (preferably both via Copy and Paste into the body of the message AND as an attachment, just in case your service cannot translate MS Word or other attachments automatically into web text). Keep that message in a folder marked "My Resume" or some other easily recognizable name. Now, any time that you need to access your resume anywhere in the world, you can retrieve it from your online web-based mail account and copy and paste it or send it wherever you want.

d) If the only way you can come to us is through computers without word processors, use the above method for storing your electronic resume and Copying and Pasting your resume into our application's resume box, except that instead of relying on a word processor, from your web-based email account, type your resume into an email letter which you will save in your "Drafts" folder (or another easily recognizable folder). Remember to make carriage returns (press "ENTER" or "RETURN") at the end of each line in your resume. While this resume might not look like the most elegant document in the world, you now will have a perfectly readable, scannable resume, at your service when you need it.
 

e) You know how to use a computer very well. You have a word processor on your computer. You could copy and paste your resume but you do not want to do so.
You spent hours making an attractively formatted resume with tables, tables within tables, five different kinds of bullets, cool fonts from the 12th Century, underlines, italics, and 3D shading effects but copy and paste just turns it all into plain text. A really pretty bullet now comes out as "?", "n"  or "" on a lot of computers and because text documents don't recognize tables, certain words do not appear on the lines they were supposed to. While word processors such as Word and WordPerfect produce great-looking printed documents, their technology of recording every intended underline, font, bullet, table, or other cool-looking feature and reproducing it perfectly on every computer in the world is not universally applicable. Not every computer can read every font, bullet or keyboard character that is on every other computer.

This is why resume experts recommend that for electronic purposes, especially for scannable resumes, candidates should use neat, simple formats in standard fonts and not use elaborate formatting. To avoid or minimize RESUME FORMATTING PROBLEMS: The best way to send your resume to us or to anyone else is to first save your original MS WORD .doc as an ASCII plain text file (.txt). You may preserve line breaks. Then copy and paste that into the body of your email message. A good, clean, readily accessible ASCII (plain text) version of your resume can be invaluable, because many employers will not accept Word documents due to concerns over viruses and compatibility of Word versions.

Employers are tired of not being able to read different resume formats and they dislike having their networks shut down due to computer viruses, so if you don't like sending your resume in formats other than plain text or copied and pasted versions, you will only be eliminating yourself from consideration at such firms.

Remember that employers are not hiring you for how pretty your resume is formatted. In fact, some of the least interesting candidates often produce the most elaborate resumes. Utilizing all the pretty features of today's word processors will not guarantee you a job except perhaps as a typist. Employers just want to know the facts.
 

When you are sending a resume, then, for electronic distribution, send something that looks like this:

EDUCATION:

-Master's in Business Administration - Business School of Business, University of Business, Negocios, CA, 1993

-B.S.E.E., Engineering University, Engineeringsburg, SC, 1982

EMPLOYMENT EXPERIENCE:

1999-Present: Major Corporation, Inc., City, State/Province, Country
Firm with annual sales volume of $1billion manufacturing a large variety of things for all sorts of markets
Chief Executive Officer

-Spearheaded successful IPO
-Succeeded in obtaining seed capital from Venture Capital firms
-Implemented "business unit" structure to streamline bureacracy as company grew
-Built markets for firm's products on six continents

1987-1993: Etc.

DO NOT SEND A RESUME THAT IS FORMATTED LIKE THIS:




EDUCATION:

Master's in Business Administration - Business School of Business, University of Business, Negocios, CA, 1993 B.S.E.E. - Engineering University, Engineersburg, SC, 1982

EMPLOYMENT EXPERIENCE:

1999~Present:  Major Corporation, Inc. City, State/Province, Country Firm with annual sales volume of $1billion manufacturing a large variety of things for all sorts of markets Chief Executive Officer Spearheaded successful IPO Succeeded in obtaining seed capital from Venture Capital firms Implemented "business unit" structure to streamline bureacracy as company grew Built markets for firm's products on six continents 1987~1993 etc.  1981~1987 etc.


 

OTHERWISE IT MIGHT COME TO US LOOKING LIKE THIS:

 EDUCATION:
                   Master's in Business Administration - Business School of Business, University of Business, Negocios, CA, 1993

                   B.S.E.E. - Engineering University, Engineersburg, SC, 1982
 EMPLOYMENT
 EXPERIENCE:
1999~Present:
                          Major Corporation, Inc., City, State/Province, CountryFirm with annual sales volume of $1billion manufacturing a large variety of things for all sorts of markets

                               Chief Executive Officer
                                    Spearheaded successful IPOSucceeded in obtaining seed capital from Venture Capital firms
                                    Implemented "business unit" structure to streamline bureacracy as company grew
Built markets for firm's products on six continents
              1987~1993
                          etc.
              1981~1987
                          etc.
 
 
 
 
 
 

Your country uses a format of recounting one's career history in a way that seems quite different from U.S. or Canadian resumes and you need to know how to write a resume and need to know what a resume looks like.  CLICK HERE


 

English is not your first or main business language, so your resume or curriculum vitae is not in English. We can only accept English resumes, so you do not know what you should do.  CLICK HERE


 

You will fill out parts of the application and include a cover letter but you will not send a resume, because while you find us intriguing, you don't know us well enough to send your resume.

While we sympathize with your reasoning, and understand your concerns, our recruiters simply do not have the time to contact candidates who do not send us their resumes. If we only receive an application we will not be able to contact you about any jobs. The application is a very helpful addendum to your resume but it does not replace it. Cover letters are not acceptable as replacements for resumes. Some applications omitting resumes will be kept on file for only a week, but most are discarded upon arrival.

 

You do not have time now to fill out an application and you really only want to email your resume as a Word.doc or Adobe .pdf attachment.

If you do not have time now, please come back when you have time. Make sure that you believe we might be able to help your career before sending us your application and resume. If you really don't want to take the effort to come back to fill out a thorough but painless application that might take 10 minutes, then probably you should consider another search firm. But keep in mind, that for your 10 minutes invested in your application, an ART recruiter might work hours, days, weeks or more on your behalf, free of cost to you. And your ART recruiter might contact you periodically over the duration of your career about opportunities that will help you climb the ladder to your greatest successes. Be aware that those other firms who would be happy to merely accept unsolicited emailed or faxed resumes zipped in seconds without any larger in-depth information, might also spend mere seconds in contemplation of your career.

 

SENDING RESUME OR CV? CLICK HERE