INTERVIEW
with "Dow Jones
Newswires" (Germany)
http://www.dowjones.com
Full
Interview by Chris
Reiter with ART's Managing
Director. Topic:
The
European High Tech Job Market
Question 1:
How do you see the European labor
market for the technology industry
at the moment?
Answer:
"Clearly the effects of the lower
earnings reports and the recent
layoffs at big wireless and
networking equipment companies are
having a ripple effect across many
sectors of the European high tech
economy. Many smaller, single
product, firms in the wireless, IT
and software sectors that supply
those large firms in the telecom and
networking fields are particularly
vulnerable, because they are seeing
a delay in orders. If they cannot
retool their products for other
large enterprise customer bases,
such as banking, government,
automotive, foods, chemicals, or
pharmaceuticals, or if their current
sales directors and marketing
managers do not have contacts in
these potentially more promising
sectors, then these firms might see
harder times. There are slowdowns or
layoffs in electronics
manufacturing, semiconductors and in
the capital equipment firms that
supply these industries. This is
what has already happened in the
United States. In Asia and Latin
America layoffs are also beginning.
The main difference between the
European and US high tech sectors
for the past few years is that
European firms have been much more
oriented to telecomms, telecomms and
more telecomms, while a lot of the
US high tech boom was oriented to
the internet companies. But a person
could buy just so many mobile phones
or visit just so many nearly
identical websites before stock
markets and consumers would bring
reality to high tech stock prices
and cause layoffs or closures. The
layoffs are just starting, and they
will go on for some months, but
actually, there are so many
opportunities for technological
growth and expansion in Europe that
things should not get all that
horrible. I think that what we're
mostly dealing with is overcapacity.
In some cases, it's a matter of
technological gaps between product
innovation and very costly
infrastructural inabilities to
rapidly to deploy them. And then
there's a general disenchantment
with tech stocks, which sadly was
the result of a few problem
companies spoiling it for the many
good and promising companies."
Question 2:
Has there been a significant
change since a year ago? Are
companies doing less hiring?
Answer:
"Last year, we were seeing endless
optimism and rapidly inflating
salary expectations, as good
managers could find plenty of high
paying jobs at startups, at
telecommunications equipment firms,
at telecommunications carriers, at
software companies, computer
companies, network equipment
companies, IT service companies and
internet companies. And they felt
very positive about their stock
options. Everyone was hiring. A lot
of people were talking about IPO's
and making a lot of money. But too
many companies were relying on the
same five or ten big customers. This
was an unsustainable and risky
focus. Now, a lot of European
managers are going back to the idea
that stock options mean little and
they are seeking financially stable
companies. Unfortunately, just when
Europe was developing cadres of high
tech managers for startup companies,
the recent failures and downturns
are causing many to lose faith and
to seek refuge back in the larger
companies that usually provide fewer
opportunities and are much more
frustrating environments for people
who do best in entrepreneurial,
unbureaucratic companies."
Question 3:
With the many job cuts by tech
companies and the decline in value
of stock-option packages, are
there more people available? Are
there more people looking for
jobs? Is it easier to lure people
away?
Answer:
"There are a lot more people looking
for jobs. We are seeing nearly a
100% increase in applications to our
firm from European candidates. It is
not just people seeking better
opportunities, but people who have
been laid off or who are about to be
laid off, either at large
corporations or at smaller firms
that are losing their financing or
customers. We just heard from one
outstanding candidate today who said
that his company is going to lay off
65% of their staff and they will be
closing sales offices in several
western European countries. It is
easier to interest candidates in
exciting career opportunities
because they are so scarce, but
sometimes in a bad economy people
are afraid to leave mediocre jobs
because they are concerned about
giving up a 'known' for an
'unknown.' By its nature, every new
job entails a certain degree of
risk, so people tend to be very
cautious. That is fine with us,
because regardless of the economy or
the candidate's status, we always
encourage our candidates to
carefully scrutinize our
client-companies. In our contracts
with our client-companies we
actually oblige them to state all
known negatives or possible
negatives to our candidates before
they take their job. And we always
encourage our candidates to
"interview the company" as carefully
as companies interview candidates."
Question 4:
As a recruitment company have you
seen a drop off in requests from
employers? Has it changed your
business?
Answer:
"Actually, we have seen a
significant increase in requests
from employers in Europe, or from
companies in other regions seeking
executives and managers for their
operations in Europe. This is
largely the cumulative result of
years of recruiting dynamic managers
in Europe and from getting repeat
business from our clients,
particularly those that need to
readjust their management team for
slow markets. Because our practice
areas stretch across many different
sectors, job disciplines and
regions, we are able to offer our
clients candidates with skills,
contacts and knowledge that they
will need to reposition themselves
or to become more efficient. And
when the European economy is
slowing, we are able to provide
candidates to firms wishing to move
into other world markets, such as
North America, Latin America, Asia,
Africa, or the Middle East. Even
Eastern European countries --
particularly the countries that are
in NATO or that are candidates to
join NATO or the European Union --
are potentially fertile grounds for
European companies to move into.
There is plenty of business in
Europe and overseas for high tech
companies, but without the right
aggressive managers to point to
other options, a company can only
sit around waiting for their
competitors to move ahead."
"We also are
very unusual - perhaps unique in the
world - in that we absolutely refuse
to accept retainers or exclusives
for any executive search assignment,
even for CEO's. We believe that
retainers are a passé practice that
essentially forces the client to pay
in advance and passively take
whatever candidates they are given
-- a recipe for bad feelings and a
sloppy way to make a top level hire.
We are so confident of our
candidates' abilities to stand on
their own merits against our
competitors' candidates, that we are
essentially willing to risk our
time, money, labor and resources
'free of charge' in the expectation
that our clients will want to hire
our candidates. Companies love that
there is virtually no risk in
talking to us or to our candidates.
Our success-orientation particularly
is attractive in slow economies,
when a hiring manager can get in
trouble for giving large retainers
to a search firm that has not even
produced one candidate to evaluate,
that won't allow its client to see
candidates from other firms, and
that often takes months to, as they
say 'complete a search,' which to
them means to produce a handful of
candidates to fulfill their
obligations, and not necessarily to
find the right candidate or the best
candidate. In one search that we're
doing right now, for example, we
were able to identify seven top
candidates for a European Managing
Director position at a US software
firm within two weeks, and our
client will not have to pay our fees
unless they find that our candidates
are better than all others that they
choose to interview. Good economy or
slow economy, it's no wonder that
companies would find our system
attractive for their executive
management hires."
Question 5:
How are you active in the European
tech market? What kind of
companies does your company work
for?
Answer:
"Our clients are large
multinationals, progressive medium
sized companies and high growth
startup firms. We are very active in
the European technology market, but
we fill a special and valuable niche
for our European client companies.
Our specialty is finding European
upper level and middle level
managers whose management style is
what might be called "Silicon
Valley" management style. These are
people who think as Europeans on a
pan-European basis. In fact, for
them, business in Europe, Asia,
North America or other regions, is
all treated equally: as tremendous
opportunities. They are not captives
of their own traditional national
business cultures or prejudices.
They might be rare now, but we see
them as what will have to be the
standard for European business
executives in the 21st
Century.
"These are
people who are natural born
independent spirits who are very
self-motivating and who do not work
best in huge bureaucratic
organizations. They are the European
entrepreneurs who could be
tomorrow's billionaires. These
candidates are perfectly fluent in
English and usually in one or more
languages, and they work well with
people from different countries and
they know how to build international
organizations.
"We do not
want to be a search firm for
candidates who really rather work
for the rest of their lives at large
state-owned companies or massive
private companies that are so slow
as to seem like state-run companies.
We do not recruit candidates who
spend most of their work days
dreaming of their next or last
vacation rather than on how they
could build value into their careers
by being at the right company.
"We
specialize in 'risk takers.' They
are people who believe in themselves
and in their abilities to motivate
their team to do great things. These
candidates can be relatively hard
for most search firms in Europe to
find, but they know where to find us
and we know where to find them. So
when, for example, a multi-billion
dollar British electronics company
needed an entrepreneurial executive
who could help change their
manufacturing, financial, and supply
chain culture from the inside, they
came to us. When a medium-sized
German semiconductor equipment maker
needed what they called an "American
style" CFO to help lead them in
mergers and acquisitions activities,
they came to us. When a French
semiconductor startup company needed
someone with "world class" business
culture to help move their corporate
headquarters to America, they knew
to come to us. When a top Finnish
telecom company needed someone for
China, they came to us. When a
Korean financial software firm
needed a European Sales Director
with contacts in London, Zurich and
Frankfurt, they came to us. When a
Swiss IT Services company needed a
President, they came to us. When a
famous Dutch consumer electronics
corporation needed an R&D
Director and Operations Managers for
key product lines, they came to us.
When a London-based wireless carrier
needed a CEO for a Latin American
startup division, they came to us.
When a Belgian software company was
looking for an entrepreneurial
Country Manager for expansion into
Poland, they came to us. When a
French wireless content startup
company needed a European Managing
Director who had contacts with the
highest level executives at the
major European telecommunications
carriers, they came to us. And fast
rising e-commerce companies in the
UK, the Netherlands, Sweden, Italy
and Spain, for example, knew to come
to us for CEO's, COO's, CIO's,
Finance, Sales or Marketing
heads.
"To make a
long story short: our clients in
Europe are those large companies
that know that they must immediately
take the steps to de-bureaucratize
themselves in order to really source
the potential of their employees and
be competitive, and those small and
medium sized European companies that
need experienced executives to help
them become tomorrow's large
multinationals."
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